Welcome to Robomow support

Learn about Robomow products, view online manuals and user guides, Open a support ticket, Register your product or get professional support from a Robomow professional. Start by choosing the product you’re interested in.
Let's talk

F.A.Q

General

Robomow comes equipped with a number of safety features that make it an exceptionally safe product. Robomow also fully complies with all the safety standards set for robotic lawnmowers.

Robomow is fully equipped to handle any and all objects found on the lawn, either by simply changing direction or by noting the location of ‘Perimeter Islands.’* *Perimeter Islands must be incorporated into the initial setup to protect flowerbeds and other soft obstacles on the lawn. Trees and other rigid objects do not require Perimeter Islands.

No. Robomow does not collect clippings. Instead, it uses a method called ‘mulching’. Mulching cuts grass clippings into very small, fine pieces that fall naturally back into the soil, giving it back its nutrients.

Yes. Although Robomow setup is designed to be simple and straightforward, should you prefer not to do it yourself, a Robomow dealer will be happy to do it for you at an affordable charge.

Robomow mowers are designed for ease of use. Requiring just a simple one-time setup, just choose a location for the Base Station and install a Perimeter Wire around your lawn. That’s it. You’re ready to go!

Robomow is a robotic mower, designed to mow your lawn automatically, meaning that you don’t need to do anything at all.

Robomow is a robotic mower, designed to mow your lawn automatically, meaning that you don’t need to do anything at all.

Robomow has a unique ‘Edge Mode.’ The only mower that cuts beyond its wheel, Robomow is designed to drive on the very edge of your lawn, cutting the lawn’s entire edge for a superb, all-round finish.

Robomow cuts the grass more slowly than a human mows. However, you can set the Robomow to maintain your lawn at any time that is convenient for you, and it will keep your lawn maintained all year long. For the ultimate in convenient robotic mowing, you can even set the Robomow to work at night!

Robomow is suitable for any lawn shape and size that a walk- behind mower or sit-on mower can mow.

Robomow is equipped with a state-of-the-art Anti-Theft system that sounds an alarm when the Robomow is taken out of its base without entering the code.

The cost of running Robomow depends on the model. The cost for operating RC/TC/MC models ranges from EUR 11.3 to EUR 18.3 per year, and from EUR 26.7 to EUR 51.80 for RobMAINTENANCE and STORAGE.

RS/RC Robomow models come with a 3-year* warranty. MS/MC models come with a 2-year warranty on all parts, other than the battery and the blades – which have a one-year warranty. (*) The 3rd year covers labor and parts only.

Robomow has two parts that need replacing: The blades – recommended to be replaced every season The battery – has a life expectancy of between 2-4 years, depending on usage

The best way to clean your Robomow is to scrape the the bottom of the mower with a sharp edged tool, then use a damp or wet cloth to wipe the top surfaces. NEVER use a water hose or any type of liquid to clean the underside of the mower.

1. Clean your Robomow before putting it away for the winter. 2 .During the winter, keep your Robomow continuously charged to avoid damage to the batteries (refer to the ‘Maintenance and Storage’ section in your User Manual). 3. Store the mower in a dry area, preferably at room temperature.

Go to the Robomow Application Page to check compatibility.

Robomow’s noise level depends on the model. Robomow RC/TC/MC – 68dB measured. Robomow RS/TS/MS – 74dB measured.

Robomow is stronger than most other robotic mowers* Equipped with heavy-duty steel blades and a robust design, Robomow can handle any terrain. Robomow is faster than most other robotic mowers* Depending on model, with a 28 or 56 inch cutting width, Robomow gets the job done faster than its competitors. Robomow edging takes care of the entire lawn: The only robotic mower that cuts the edge of the lawn, Robomow’s unique ‘Edge Mode’ allows the blade to go past the wheel while driving on the edge for an all-round finish you won’t find with any other robotic mower. *Designed for similar sized lawns

If you know your lawn size, go to the Category Page and choose the model that meets your needs. If you do not know your lawn size, use the Robomap Tool to find out.

Get ready...
Summer's here!
Join our newsletter for the hottest trends and best tips for your garden this season.
Brought to you by your friendly team player...
Invalid email